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Service Areas

Ask for Cataloging

  • Bib Changes
  • Serials
  • Request Transfer
  • Merging Bibs
  • Original Cataloging

Ask for Consortium Training

  • New Staff Training
  • Symphony Circulation Training
  • Symphony Cataloging Training
  • Training Documents and Guides

Ask for Interlibrary Loan

  • Interlibrary Loan Requests
  • OCLC status inquiries
  • OCLC renewals
  • OCLC Referral Center
  • Periodicals
  • Reference

Ask for IT

  • Digital Content Troubleshooting (audiobook, eBook, etc…)
  • Email Service (@seolibraries.org)
  • Enterprise (online catalog)
  • Equipment recommendations
  • HotKey Setup (for WorkFlows)
  • Library Apps (BookMyne, MobileCirc, Social Library)
  • PayPal Payment Setup (online payment in general)
  • Receipt Printer
  • SIP2 authentication
  • Symphony WorkFlows installation
  • System/Server outages
  • Terminal Services (bookmobile access)

Ask for Statewide Delivery

Ask for Symphony LMS Support Desk

  • Directors Station
  • Circulation Slips
  • Circulation Privileges
  • Notices
  • Loan Periods
  • Requests
  • User Profiles
  • Calendars & Closed Days
  • Deleting Patron Blocks
  • Placing blanket holds
  • Assist with hold queues
  • AccuCut and Ellison Dies

Library Catalog Online Catalog Site Ohio Web Library (?)