The Library Management System (LMS) Support staff will gladly assist you in working with the Symphony WorkFlows client.  We set up, add, change, and collect information about your library’s policies and privileges in order to provide you with an optimal experience during your workday.  Our staff will troubleshoot problems within the software, walk you through tasks, and help you understand how the software works. We also support Director’s Station, which is used as the primary statistical reporting software for SEO members. We offer assistance and also one-on-one WebEx training on Director’s Station. We provide services to member, non-member libraries, and correctional institutions in regards to materials check-out, user registration, and managing holds.  We are happy to assist you with questions regarding circulation. The LMS staff supports the following:
  • AccuCut and Ellison Dies
  • Assist with holds
  • Auto-Renewal
  • BLUEcloud Analytics
  • Calendars & Closed Days
  • Circulation Privileges
  • Circulation Slips
  • Deleting Patron Blocks
  • Director's Station
  • Electronic Resource Cards
  • Loan Periods
  • Notices
  • Requests
  • User Profiles

Library Catalog Online Catalog Site Ohio Web Library (?)