Shipping Exceptions Update

Hello all, Shipping update: Beginning July 1, 2020, materials for Byesville Branch Library (GCB) should be shipped to the Crossroads Branch Library (GCT). Please destroy any labels for GCB. Delivery documentation has been updated to reflect this change. The documents can be downloaded at: https://support.servingeveryohioan.org/index.php?pid=knowledgebase&cmd=viewentclient&id=295 Symphony Receipt Printer updated: The Agency files for the Symphony…

SEO Holiday Closure for Friday July 3rd

SEO Service Center staff, will be unavailable Friday, July 3, 2020 in observance of Independence Day. The system will be available for normal use. If you should experience trouble accessing the system, please call SEO and dial extension 4 anytime during the message to speak to our on-call manager. For non-emergency inquiries, you may create…

Plan to Resume Consortium Holds

Good afternoon – Statewide delivery will resume on June 29, 2020. Because of the backlog of materials at the Priority Dispatch hubs and in your libraries, a timeline to re-implement consortium holds has been created and reviewed by the advisory committee. If the target dates change, SEO staff will notify staff through the SEO-Updates listserv.…

Introducing: Two Minute Tutorials

Hi everyone! We are excited to announce a new training experience for library staff. SEO Service Center Two Minute Tutorials Our Two Minute Tutorials will feature: * various topics * lively videos * and will be available 24/7 on our YouTube channel Our first Two Minute Tutorial is Paying Bills. Click here to view the…

FW: statewide delivery update

Opening Soon! We are very excited to announce that statewide delivery services will resume on Monday June 29th. Priority Dispatch will have its entire fleet running but It is anticipated that the normal schedule may take up to two weeks to be fully operational due to the books and materials that have been securely stored…