Good morning, everyone. Today, SEO has started to change holds back to the SYSTEM range. You will begin seeing holds for other locations on your on shelf items list. Please fill and send these holds to the appropriate location. As a part of this transition, the Pickup Library column will be removed from the On…
Hi everyone! I hope you are all staying safe and well. We are pleased to announce a new Two Minute Tutorial. The Delete Row Helper. We all like to keep our patron records current and up to date. We like for everyone to remove old and irrelevant information within a patron’s Notes and Comments fields. At…
Good morning everyone – The Plan to Resume Consortium Holds document has been updated to reflect that Priority Dispatch is picking up and delivering materials. Phases 1 & 2 have been combined. The projected date of July 20, 2020 to begin releasing holds into the SEO System will remain the same. If the timeline is…
Hello all, Shipping update: Beginning July 1, 2020, materials for Byesville Branch Library (GCB) should be shipped to the Crossroads Branch Library (GCT). Please destroy any labels for GCB. Delivery documentation has been updated to reflect this change. The documents can be downloaded at: https://support.servingeveryohioan.org/index.php?pid=knowledgebase&cmd=viewentclient&id=295 Symphony Receipt Printer updated: The Agency files for the Symphony…
SEO Service Center staff, will be unavailable Friday, July 3, 2020 in observance of Independence Day. The system will be available for normal use. If you should experience trouble accessing the system, please call SEO and dial extension 4 anytime during the message to speak to our on-call manager. For non-emergency inquiries, you may create…
Good afternoon – Statewide delivery will resume on June 29, 2020. Because of the backlog of materials at the Priority Dispatch hubs and in your libraries, a timeline to re-implement consortium holds has been created and reviewed by the advisory committee. If the target dates change, SEO staff will notify staff through the SEO-Updates listserv.…
Hi everyone! We are excited to announce a new training experience for library staff. SEO Service Center Two Minute Tutorials Our Two Minute Tutorials will feature: * various topics * lively videos * and will be available 24/7 on our YouTube channel Our first Two Minute Tutorial is Paying Bills. Click here to view the…
Opening Soon! We are very excited to announce that statewide delivery services will resume on Monday June 29th. Priority Dispatch will have its entire fleet running but It is anticipated that the normal schedule may take up to two weeks to be fully operational due to the books and materials that have been securely stored…
Hello everyone, Your SEO team is happy to announce the launch of our newly designed Member Information Portal site. Visit us at https://servingeveryohioan.org. We wanted to make sure the new portal was faster, responsively designed, easier to navigate, and more user friendly. Our goal is to provide our visitors with an easier way to learn…