Enhanced Hold Notices Coming on February 7!
Hello, everyone. The SEO Team is pleased to announce that we will be implementing new e-mail hold notices powered by PatronPoint on Monday, February 7. Benefits & Features: Branded with your library logo Cover images Link to My Account Pickup by date listed for each item New SMS verbiage: Hi <name>. You have item(s) to…
Two New Service Points
Good afternoon, everyone. SEO is pleased to announce two new service points. Updated delivery documentation can be viewed on the SEO Library Systems Codes and Shipping Information page. Sugarcreek Riesbeck’s Lockers. Library code: TCL01.All materials for TCL01 should be sent to TCO (Tuscarawas County Public Library). Defiance Public Library 24/7 Pickup Lockers. Library code: DPL24.All…
WorkFlows Connection Disruption
Greeting SEO Members, There is a service disruption at the State of Ohio Computer Center (SOCC) where our VPN connection is hosted. If you are having trouble connecting, please use cloud.backup.seolibraries.org as an emergency WorkFlows connection until this service disruption is resolved. Simply enter cloud.backup.seolibraries.org in the Host information IP Address field in the WorkFlows…
SEO Important Announcement – BCMobile Click & Collect Service Outage
Greetings SEO Members, The BCMobile Click & Collect service is currently experiencing connectivity issues and the Staff Dashboard is not loading. You may see the following error: We have opened a case with SirsiDynix and will notify the listserv once this service has been restored. Thanks to everyone who reported this issue yesterday evening and…
Welcome to the National Trail Local School Library – NTS!
Greetings, The SEO Team would like to welcome the National Trail Local School Library to the SEO Consortium! They will begin circulating on the system Wednesday, January 12, 2022. Their holdings will appear on the system but will not be available for consortium members’ requests. However, you may start receiving requests for materials from their users…
Lost/Damaged Item Notice
Good afternoon. At the October 22, 2021 Advisory Meeting, the Advisory Committee Members voted to amend the Principles of Cooperation so that libraries no longer need to complete the Lost/Damaged Item Form when another library’s item lost and paid. In lieu of completing this form, the SEO team has set up a report to that…