SEO Important Announcement – State DNS Servers are OFFLINE – May cause WorkFlows Connection Issues

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Greetings SEO Members, We are getting numerous reports of libraries not being able to connect to WorkFlows and/or their library website is offline.  The State’s DNS server is offline and OPLIN recommends switching to OpenDNS servers at your earliest convenience: 208.67.222.222 & 208.67.220.220 For more information regarding OPLIN’s DNS services please visit: https://oplin.ohio.gov/dns-services If you…

Open Office Hour Recording & September Meeting Info

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Good afternoon. Here is the link to August’s Open Office Hour discussion about Claimed Returned Items: https://my.nicheacademy.com/seo/course/53184 September Open Office Hours: The SEO Team will be doing a presentation on Manage Hold Shelf Wizard will be on September 21 at 10:30 am. Afterward, the team will be available for any questions you may have about…

Reminder: Author Browse Index Maintenance & Update

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Greetings, everyone. On Labor Day, Monday, September 5, the SEO Team will be running maintenance on the Browse Index starting at 7 am. While the maintenance is being performed, browsing for authors, titles, subjects, etc. will not work. Also, DO NOT DO ANY CATALOGING (adding, modifying, or deleting records). Searching and placing holds through Enterprise…

SEO Notice of Scheduled Maintenance – Symphony Server

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Greetings SEO Members, WHEN: Thursday, August 26, 2022 – 12:00 am – 6:00 am WHAT: Symphony Server and Network Upgrades IMPACTED PRODUCTS & SERVICES: BLUECloud Analytics – Report data will not be up-to-date on 8/26/2022 Enterprise – Authentication (placing holds, renewing items, my account) SEO Libraries App – Authentication (placing holds, renewing items, my account)…

Author Browse Index Maintenance & Update

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Greetings, everyone. On Labor Day, Monday, September 5, the SEO Team will be running maintenance on the Browse Index starting at 7 am. While the maintenance is being performed, browsing for authors, titles, subjects, etc. will not work. Also, DO NOT DO ANY CATALOGING (adding, modifying, or deleting records). Searching and placing holds through Enterprise…

July Open office Hour Review & August Meeting Info

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Good afternoon.   Here is the link to August’s Open Office Hour discussion about BLUEcloud Analytics: https://my.nicheacademy.com/seo/course/52191   Question: Q: Are BLUEcloud Analytic Reports as accurate as Item Group Editor? A: The answer is mixed. Item Group Editor uses live data. The data from BLUEcloud Analytics is extracted every night, so it is not 100%…