New die cut pattens still available no holds

Hi, all. Please excuse multiple postings. The die cut collection is available to any Ohio library using Priority Dispatch. If your library is not an SEO Member and does not have an institution card, please contact the SEO Service Center at 1-877-552-4262 or support@servingeveryohioan.org to get a card. New Die Cut Patterns The full SEO…

New Symphony WorkFlows Feature: User Alerts

Hello, everyone. The SEO Team is pleased to announce the addition of User Alerts in WorkFlows beginning today, August 10, 2022. A new field has been added to the Extended Info tab in the Modify User wizard called ALERT. This field allows staff to create a note on the user account that will display as…

For users of Seo Email @seolibraries.org

Connection issues with IONOS email @seolibraries.org? IONOS has upgraded its security to require all email software to use TLS version 1.2 or higher Users accessing email with a browser (Chrome – Firefox – Opera -Edge)  will have no problem reading and sending email This change will affect those using the software programs such as Outlook,…

UPDATE: Consortium Holds Resuming

Good afternoon, It is with my sincerest apologies that due to unforeseen circumstances, we will need to push back resuming the consortium until a later date. The plan right now is to open holds on the morning of Friday, April 29 with the first batch of items being picked up by Priority Dispatch on Monday,…

Consortium Holds Resuming

Hello, all. Today the SEO team will be working on re-opening holds for the SEO Library Consortium. By the end of the day, you will see SYSTEM range holds on the OnShelf Wizard report, and all cooperative hold groups will be reverted to your location’s original group. Today, the OnShelf Wizard will continue to be…

April Open Office Hours

Hello, SEO Members! The SEO Team is very happy to continue our monthly office hours with the Library Management Software (LMS) team. Learn more about BLUECloud Analytics, Cataloging, and Circulation during the SEO LMS team open office hours. Come with any questions you may have and to learn about specific tasks each month. Mark your…

WorkFlows Indexing, Hat Wrapper, Record Locked Errors

Greetings SEO Members, We are currently experiencing an indexing problem in Symphony WorkFlows where certain titles cannot be accessed, checked out, and/or searched.  You may receive such errors as Hat wrapper error Heading keys need to be indexed first Bibliographic record is locked for text update Duplicate entries Inaccurate Item Group Editor results SirsiDynix is…

Reminder – Holds Change on February 28, 2022

Greetings, As of February 28, 2022, new holds placed in the SEO system will only be filled at the library group range. By default, the library group consists of the main library and any branches. However, if you are forming a cooperative with other libraries, SEO can create expanded hold groups for your library. Please…