Greetings SEO Members, WHEN: Saturday, May 21, 2022 – 6:00 pm – 10:00 pm WHAT: Symphony WorkFlows WHY: Indexing errors, will need to rebuild bibliographic database on the Symphony server. IMPACT: During this maintenance, your Symphony WorkFlows client will be unavailable and any scheduled reports will be suspended until the maintenance is completed. Please Note:…
Greetings SEO Members, NO ACTION REQUIRED FOR MEMBERS Many of you received the email yesterday from OverDrive with the subject: Action required: Important OverDrive IP address change. Please note that SEO will make this change before October 10, 2022 and our member libraries will NOT have to update their local network configuration. If you do…
Greetings SEO Members, We are currently experiencing an indexing problem in Symphony WorkFlows where certain titles cannot be accessed and/or searched. You may receive such errors as Hat wrapper error Heading keys need to be indexed first Bibliographic record is locked for text update Inaccurate item group editor results SirsiDynix is aware of this indexing…
Hello, SEO Members! The SEO Team is very happy to continue our monthly office hours with the Library Management Software (LMS) team. Learn more about BLUECloud Analytics, Cataloging, and Circulation during the SEO LMS team open office hours. Come with any questions you may have and to learn about specific tasks each month. Mark your…
Greetings SEO Members, We are happy to finally announce the support of OverDrive Magazines in Enterprise. We will begin implementing this collection into Enterprise over the next several days. OverDrive Magazines will appear in your normal search results without having to specifically target this collection. OverDrive Magazines will go as far back as 3 years…
Good morning, SEO is pleased to announce a new training opportunity for SEO Consortium Library Staff. We have created a Niche Academy dedicated to library staff. The Serving Every Ohioan Staff Tutorials academy contains over 100+ tutorials. Topics include Dealing with Difficult Patrons, Diversity Equity and Inclusion in the Library, Microsoft Office and Teams, Staff…
Greetings. Beginning March 7, 2022, holds placed prior to 2/28/2022 will be converted to group range holds* until after the transition to Priority Dispatch. Previously, only new holds were being converted, and older holds remained at the system range*. The SEO Team took several factors into consideration while making this decision. The number of items…
Thank you to everyone who was able to join SEO’s Open Office Hours last week. We look forward to hosting office hours again on Wednesday, March 30 at 10 am. Reminders and a link to the online discussion will be sent closer to the meeting date. Here is the recording to the monthly maintenance report…