Greetings SEO Members, We have received reports that the SEO Libraries mobile app is not properly executing searches or displaying My Account information. Additionally, Click and Collect/Curbside is experiencing difficulty maintaining its connection to the ILS database. In order to address this issue, we have opened a case with SirsiDynix and will provide an update…
Hello everyone, We are pleased to announce that 10 new documents have been added to the SEO Support Site Knowledge Base. Interlibrary Loan/OCLC Documentation How to Request a Title on OCLC Referral Center How to Print Book Straps for OCLC Referral Center Items How to Print Return Labels for OCLC Referral Center How to Receive…
Greetings! After a short hiatus, SEO Open Office Hours will be back in February. The SEO Team will be doing a presentation about Placing Holds: Title, Volume, Copy, and Blanket on Thursday, February 23 at 2 pm. Afterward, the team will be available for any questions you may have about WorkFlows, Delivery, and BLUEcloud Analytics.…
Greetings SEO Members, We are pleased to confirm that the connection issue we experienced last night has been resolved and that you are now able to connect to WorkFlows as usual via “URL xxx-xxx-xxx”. Should you encounter any problems, please do not hesitate to reach out to us. Regards, Michael Postlethwait
Please connect Workflows by using this URL for Friday February 10th xxx-xxx-xxx To make this change, launch workflows as normal At the first dialog box to appear, if you have “Cloud.seo.lib.oh.us” in the IP Address field, simply select the field and type in the URL provided in the email This will allow your connection. We…
Hello everyone, OverDrive has released the recording from the recent Libby training. Getting Started with Libby (January 2023) You can find the recording here https://resources.overdrive.com/getting-started-with-libby/ You can also register for the upcoming January 31st session titled: How to Train Your Community on Libby: Libby trainings for your patrons – made easy! Click the link to register. https://resources.overdrive.com/library/upcoming-webinars/ In this…
Greetings, There are a few locations that the SEO team wanted to provide updates. Byesville Branch of Guernsey County (GCB) The library will be closed starting Monday for renovations. Materials owned by GCB will not be holdable during this period and are shadowed in the Enterprise catalog. For materials to be returned to GCB, please…
Greetings SEO Members, SirsiDynix will be performing a maintenance task tomorrow, January 10th, between 7:00 and 7:30 AM. During this time, Symphony WorkFlows and related applications may be unavailable. Thank you for your understanding. Best regards, Your SEO Team