BLUEcloud products – Planned Maintenance for Thursday, June 16, 2022

Planned Maintenance for Thursday, June 16, 2022: BLUEcloud Central products, BLUEcloud Mobile, BLUEcloud Analytics To improve performance and resolve issues SirsiDynix has scheduled maintenance for BLUEcloud Central products as well as BLUEcloud Mobile, and BLUEcloud Analytics on Thursday, June 16, 2022, at 10:00 AM. All hosted BLUEcloud products will be inaccessible for approximately two hours…

May Open Office Hours Review & June Meeting Info

Happy beautiful Friday – Here is a link to May’s Open Office hour discussion about “Everything Delivery”: https://my.nicheacademy.com/seo/course/49381 There was one question after the delivery discussion about available holds that are suspended. When an available hold is suspended and is checked in, the item does not want to fill the next hold or be routed…

Reminder: May Open Office Hour

Hello, SEO Members! The SEO Team is very happy to continue our monthly office hour with the Library Management Software (LMS) team. Learn more about BLUECloud Analytics, Cataloging, and Circulation during the SEO LMS team open office hours. Come with any questions you may have and to learn about specific tasks each month. Mark your…

WorkFlows Indexing, Hat Wrapper, Record Locked Errors

Greetings SEO Members, We are currently experiencing an indexing problem in Symphony WorkFlows where certain titles cannot be accessed and/or searched.  You may receive such errors as Hat wrapper error Heading keys need to be indexed first Bibliographic record is locked for text update Inaccurate item group editor results SirsiDynix is aware of this indexing…