This message is for members using our email service at Seolibraries.org
If you have requested an email address @seolibraries.org for library staff and now that staff member is no longer working at your library, please let us know
We have a limited number of “contacts” that can be created in our email software for the consortia as a whole
Once that number is reached, email users trying to create new contacts will receive the following message below
![](https://servingeveryohioan.org/wp-content/uploads/2023/09/image.png)
We have reached that number, so any emails accounts not being used we would like to delete.
Also: Please check these setting in your email accounts
- Login to your IONOS webmail (https://mail.ionos.com/) à Click on Edit Settings (top-right) à Mail à Behavior à
- UNCHECK the following behaviors:
- Automatically collect contacts in the folder “Collected addresses” while sending
- Automatically collect contacts in the folder “Collected addresses” while reading
![](https://servingeveryohioan.org/wp-content/uploads/2023/09/image-1.png)
Once these behaviors have been unchecked/disabled, please check your “My address books” and see if you have a “Collected addresses”.
If you see 100s or 1000s of contacts in a “collected address”, please REMOVE any non essential email contacts from this list.
Your help is greatly appreciated