WorkFlows Indexing, Hat Wrapper, Record Locked Errors

Greetings SEO Members, We are currently experiencing an indexing problem in Symphony WorkFlows where certain titles cannot be accessed and/or searched.  You may receive such errors as Hat wrapper error Heading keys need to be indexed first Bibliographic record is locked for text update Inaccurate item group editor results SirsiDynix is aware of this indexing…

UPDATE: Consortium Holds Resuming

Good afternoon, It is with my sincerest apologies that due to unforeseen circumstances, we will need to push back resuming the consortium until a later date. The plan right now is to open holds on the morning of Friday, April 29 with the first batch of items being picked up by Priority Dispatch on Monday,…

Consortium Holds Resuming

Hello, all. Today the SEO team will be working on re-opening holds for the SEO Library Consortium. By the end of the day, you will see SYSTEM range holds on the OnShelf Wizard report, and all cooperative hold groups will be reverted to your location’s original group. Today, the OnShelf Wizard will continue to be…

April Open Office Hours

Hello, SEO Members! The SEO Team is very happy to continue our monthly office hours with the Library Management Software (LMS) team. Learn more about BLUECloud Analytics, Cataloging, and Circulation during the SEO LMS team open office hours. Come with any questions you may have and to learn about specific tasks each month. Mark your…

WorkFlows Indexing, Hat Wrapper, Record Locked Errors

Greetings SEO Members, We are currently experiencing an indexing problem in Symphony WorkFlows where certain titles cannot be accessed, checked out, and/or searched.  You may receive such errors as Hat wrapper error Heading keys need to be indexed first Bibliographic record is locked for text update Duplicate entries Inaccurate Item Group Editor results SirsiDynix is…

Reminder! Open Office Hours – March 30

Hello, SEO Members! The SEO Team is very happy to continue our monthly office hours with the Library Management Software (LMS) team. Learn more about BLUECloud Analytics, Cataloging, and Circulation during the SEO LMS team open office hours. Come with any questions you may have and to learn about specific tasks each month. Mark your…

OverDrive Magazines NOW Supported in Enterprise

Greetings SEO Members, We are happy to finally announce the support of OverDrive Magazines in Enterprise.  We will begin implementing this collection into Enterprise over the next several days.  OverDrive Magazines will appear in your normal search results without having to specifically target this collection.  OverDrive Magazines will go as far back as 3 years…

**New Niche Academy Exclusively for Library Staff**

Good morning, SEO is pleased to announce a new training opportunity for SEO Consortium Library Staff. We have created a Niche Academy dedicated to library staff. The Serving Every Ohioan Staff Tutorials academy contains over 100+ tutorials.  Topics include Dealing with Difficult Patrons, Diversity Equity and Inclusion in the Library, Microsoft Office and Teams, Staff…