Symphony Workflows will be unavailable after 5 PM on Sunday evening March 12 for maintenance on our network. The service work should last no more than 2 hours. If you have any concerns or question, please let us know
Greetings, The February SEO Open Office Hour video about Placing Holds: Title, Volume, Copy, and Blanket is now available. It is available on the SEO Staff Tutorials Niche Academy page. Best, The SEO Team
Greetings SEO Members, The Enterprise Catalog is currently down and SirsiDynix is aware of the outage. It will be rebooting soon and should be back online within the next 5-10 minutes. Regards,
Greetings SEO Members, SirsiDynix is investigating an issue with the Atlanta SaaS facility. At this time, it only appears to be affecting the BLUEcloud applications (BCMobile/The SEO Libraries App and BLUEcloud Analytics). Symphony and Enterprise appear to be unaffected at this time. We will continue to monitor SirsiDynixStatus.com(link is external) for any and all updates. We apologize…
Greetings SEO Members, We have received reports that the SEO Libraries mobile app is not properly executing searches or displaying My Account information. Additionally, Click and Collect/Curbside is experiencing difficulty maintaining its connection to the ILS database. In order to address this issue, we have opened a case with SirsiDynix and will provide an update…
Hello everyone, We are pleased to announce that 10 new documents have been added to the SEO Support Site Knowledge Base. Interlibrary Loan/OCLC Documentation How to Request a Title on OCLC Referral Center How to Print Book Straps for OCLC Referral Center Items How to Print Return Labels for OCLC Referral Center How to Receive…
Greetings! After a short hiatus, SEO Open Office Hours will be back in February. The SEO Team will be doing a presentation about Placing Holds: Title, Volume, Copy, and Blanket on Thursday, February 23 at 2 pm. Afterward, the team will be available for any questions you may have about WorkFlows, Delivery, and BLUEcloud Analytics.…
Greetings SEO Members, We are pleased to confirm that the connection issue we experienced last night has been resolved and that you are now able to connect to WorkFlows as usual via “URL xxx-xxx-xxx”. Should you encounter any problems, please do not hesitate to reach out to us. Regards, Michael Postlethwait
Please connect Workflows by using this URL for Friday February 10th xxx-xxx-xxx To make this change, launch workflows as normal At the first dialog box to appear, if you have “Cloud.seo.lib.oh.us” in the IP Address field, simply select the field and type in the URL provided in the email This will allow your connection. We…
Hello, all. Soon you may be seeing stickers near the barcode on items that read “SEO OFFSITE STORAGE” This is a part of a program we are piloting with the Tuscarawas County Program. When returning the item and if transit slip details for TCO, TEO, or TSO, please return it directly to SEO. If the…