April Open Office Hour Recording Available

Greetings! The April 2024 Open Office Hour video on Performing Inventory in WorkFlows & MobileStaff is now available on NicheAcademy at https://my.nicheacademy.com/seo/course/73315?categoryId=15166. Permanent Item Checkbox During this session the SEO Customer Support Team was asked about the purpose of the Permanent Item Checkbox in WorkFlows when using the Call Number & Item Maintenance wizard. This…

SEO Important Announcement – SEO Site Down, Symphony Receipt Printer Agency File Backup

Greetings SEO Members, The servingeveryohioan.org website is currently down.  We are currently working with GoDaddy to get our account back up.  If you are experiencing any issues with the Symphony Receipt Printer agency files, please use one of the following backup URLs: Agency File with name: https://ohio.ent.sirsi.net/custom/web/agency-with-name/agencies.xml Agency file without name: https://ohio.ent.sirsi.net/custom/web/agency-without-name/agencies.xml For information on…

Coming Soon in WorkFlows!

Greetings, everyone. The SEO WorkFlows Support Team will be implementing two new features in WorkFlows next week: Mark Item Missing from OnShelf List The team will add the Mark Item Missing button to the OnShelf List wizard. This button will allow staff to quickly mark items that cannot be found as missing instead of having…

Brumback Library to Go Live on February 29

Greetings! The SEO Team would like to welcome Brumback Library as the 99th member of the SEO Consortium! They will begin circulating on the system on Thursday, February 29, 2024. Their holdings will appear on the system but will not be available for consortium members’ requests until later. However, you may start receiving requests for…

Symphony 4.1.0 – Post Upgrade Summary

Greetings SEO Members, SEO wants to thank everyone for performing the upgrade to Symphony 4.1.0. Reported Issues/Bugs – SirsiDynix have been notified and we will update everyone via the listserv with updates * Transit Slips are printing the previous User ID and User Name in the Checkin and Fine Free Checkin wizards. * A second…

Symphony 4.1.0 Upgrade Complete

Good Morning SEO Members, The upgrade has completed successfully. If you have already upgraded over the weekend (Option #1), you can now login to WorkFlows. If you have not upgraded yet, please follow the upgrade procedure detailed in the following solution article: Symphony 4.1.0 Upgrade – Option #2 https://support.servingeveryohioan.org/support/solutions/articles/69000851179-symphony-workflows-4-1-0-upgrade-option-2 If you are NOT prompted for…

Reminder: February Open Office Hour

Greetings! The SEO ILS Support team will be presenting Advanced Searching Techniques in WorkFlows on Tuesday, February 20 at 2 PM. After the presentation, the team will be available for any questions you may have about WorkFlows, Delivery, and BLUEcloud Analytics. The session will be recorded and made available through NicheAcademy<https://my.nicheacademy.com/seo>. Meeting Details included in…