The SEO Library September 2018 highlights and ticket statuses have been posted to the SEO Consortium News and Announcements on the SEO Support site. This section of the Support site will contain information pertaining to the following: Support ticket snapshots for the previous month including the subject and ticket number. Support ticket statistics by service…
Email accounts have been restored. If you have not changed your @seolibraries.org password in the past 60 days, please do so immediately! Password Changing Instructions 3.1 Password Policy Passwords are an essential aspect of computer and email security. They are the front line of protection for email accounts. A poorly chosen weak password may result…
Good Morning SEO Members, Email account holders are going to see the following error this morning: This is due to several of our email addresses being compromised and as a result, 1and1 has the right to block SMTP until these account’s passwords have been changed. We are in contact with 1and1 now to get this…
SEO Members, Several of the @seolibraries.org email accounts have been compromised in the past week and have been used to send SPAM. As a result, our email hosting provider (1and1) has been restricting these compromised accounts from sending out email as some of you may have experienced. This is most often due to weak or…
The SEO Library August 2018 highlights and ticket statuses have been posted to the SEO Consortium News and Announcements on the SEO Support site. This section of the Support site will contain information pertaining to the following: Support ticket snapshots for the previous month including the subject and ticket number. Support ticket statistics by service…
Good Afternoon: The Pymatuning Valley School (ADP) will have a new delivery process starting this school year. Any items that are to be delivered to ADP should be sent directly to Andover Public Library. Items will be checked out to users upon reaching the Pymatuning Valley School. The shipping exceptions document has been updated and…
Greetings SEO Members, The Enterprise indexing is now complete and everyone should be able to login and search as normal. Please Note: For any libraries using a Search Box on their library website, the “embedded.search” code no longer works with Enterprise 5.0.x and later. Please check your library website and perform a search to see…
Good morning: The initial upgrade/migration process of Enterprise is complete. The system is currently being indexed now, and we hope to have it fully operational in the next hour. Regards, John From: Stewart, John Sent: Tuesday, August 14, 2018 12:24 PM To: Stewart, John <jstewart> Cc: ‘seolib@lists.library.ohio.gov’ <seolib>; ‘seocat@lists.library.ohio.gov’ <seocat> Subject: UPGRADE NOTICE – Enterprise…
Hi everyone: Quick reminder, SEO will be working with SirsiDynix to begin a two-step upgrade of your Enterprise Search and Discovery catalog starting tomorrow. Step 1 – Enterprise 4.5.1 Upgrade – August 15th : We are scheduled for an Enterprise 4.5.1 upgrade starting early Wednesday morning – 15 August with an estimated start time of…
Hi everyone: Quick reminder, SEO will be working with SirsiDynix to begin a two-step upgrade of your Enterprise Search and Discovery catalog starting tomorrow. Step 1 – Enterprise 4.5.1 Upgrade – August 15th : We are scheduled for an Enterprise 4.5.1 upgrade starting early Wednesday morning – 15 August with an estimated start time of…