Benefits of Membership   |   Join SEO     |   Learn More    |    SEO Members

September 2018 Support Ticket Highlights

The SEO Library September 2018 highlights and ticket statuses have been posted to the SEO Consortium News and Announcements on the SEO Support site.

This section of the Support site will contain information pertaining to the following:

  • Support ticket snapshots for the previous month including the subject and ticket number.
  • Support ticket statistics by service department with ticket statuses.
September 2018 SEO Highlights
Sept. 2018 Three staff from the Noble County Job & Family Services – Ohio Means Jobs Workforce Development Team are working out of the SEO Library offices on Fridays.
Sept. 4, 2018 Misty Wyscarver attended a webinar training; Ohio Web Library Specialist Training.
Sept. 6, 2018 Dianna Clark and John Stewart attended a meeting at the State Library with Beverly Cain, Missy Lodge and Anne Kennedy to review the Ohio Digital Library services for the coming calendar year.
Sept. 11, 18 John Stewart met with the SEO Migration Team for review of the Perry Cook Memorial Library joining the SEO Consortium.
Sept. 12, 18 Dianna Clark, Misty Wyscarver and Cathy Bond attended the Ohionet provided catalog training for another group of SEO Library Staff for the creation of original catalog records. The training was hosted in the State Library training lab.
Sept. 12, 18 John Stewart, Brenda Michel and Nicole Brown traveled to the Perry Cook Memorial Library to meet with staff and review the policies and services of the library for their upcoming migration to the SEO Consoritum.
Sept. 13, 18 Dianna Clark attended the State Library Executive Team meeting in Columbus.
Sept. 13, 18 Michael Postlethwait attended a telephone conference with the Norweld Regional and the Dorcas Carey Library for the implementation of a new grid widget for titles in the catalog to be placed on their website.
Sept. 14, 18 John Stewart, Don Winland and Michael Postlethwait attended a SirsiDynix training on the newBLUEcloud Mobile App that SEO will be implementating later this year.
Sept. 18, 18 Paula Clark hosted the Puskarich Public Library at the F. Ward Murrey Annex for use on the Indus Book Scanner with 1606 scans being completed.
Sept 17-21, 18 Michael Postlethwait attended a SirsiDynix API Training at the RAILS, Reaching Across Illinois Library System in East Peoria.
Sept. 20, 18 Misty Wyscarver and Cathy Bond hosted a webinar training; SEO L2 Catalog Review for the SEO Technical Services Committee new participants.
Sept. 21, 18 Brenda Michel and Nicole Brown traveled to the Guernsey County Librarys’ Crossroads Branch to meet with Director, Michael Limer and staff to review policies and services with SEO.
Sept.. 21, 18 Matt Motes attended a telephone conference with the ODL Advisory Committee.
Sept. 21, 18 Dianna Clark attended the monthly call with the SEO Library Relations Manager from SirsiDynix.
Sept. 24, 18 Dianna Clark attended the Retirement Reception for Missy Lodge at the State Library.
Sept. 25, 18 Matt Motes provided On-Demand training at the Wood County Woodlink Staff In-service on 3D Printing | Cyber Security with 112 attending.
Sept. 25, 18 John Stewart, Don Winland and Michael Postlethwait attended the monthly SEO Sure Sailing call with the SirsiDynix Consultant.
Sept. 24, 18 John Stewart and Michael Postlethwait attended the monthly SEO Sure Sailing Discovery call with the SirsiDynix Consultant.
Sept. 25, 18 Misty Wyscarver hosted a new staff circulation training at the F. Ward Murrey Annex for one new employee of the Perry Co. District Library.
Sept. 26-27, 18 Dianna Clark and John Stewart attended the COSUGI SIG, Special Interest Group meeting for SirisDynix Consortia at the SirsiDynix Corporate Office in Lehi Utah.
Sept. 27, 18 Brenda Michel and Nicole Brown attended the telephone conference with SirsiDynix for the policy profiling of the Perry Cook Memorial Library.
Sept. 27, 18 Michael Postlethwait attended the SymAPI-8100 Symphony API: Stump-the-Chump! Q&Awebinar.
Sept. 27, 18 SEO Staff attended the all staff monthly meeting via videoconference.

Thank you,

Dianna

Michael Postlethwait

Information Technology, IT Department

State Library of Ohio
SEO Library Center
40780 Marietta Road, Caldwell, Ohio 43724
Phone: 740-783-5705; 1-877-552-4262
Fax: 740-783-3203; 800-446-4804
support.servingeverohioan.org
servingeveryohioan.org

library.ohio.gov

SeptemberTicketsSummary2018.pdf


Library Catalog Digital Catalog Site Ohio Web Library (?)