Email Issue for @seolibraries.org account holders

This message is for those who use the SEO provided email at @seolibraries.org.  Members with an email accounts at @seolibraries.org are currently unable to send email to the @library.ohio.gov domain. This means: anyone sending an email from the @seolibraries.org account to staff at SEO will get a bounced message stating that the email is undeliverable.…

Deduplication Process Is Finished

Hello everyone, The deduplication process is finished. Regular cataloging processes can be resumed. SEO has loaded the CatExpress records and will begin processing discard reports beginning tonight. SirsiDynix found 4,496 exact matches and these titles have been merged. They have also provided SEO with a list of potential matches that staff will be reviewing and…

Issue with New Holds

Good morning, everyone. SEO has been notified that there is an issue with new holds. When holds are placed through WorkFlows or Enterprise, they are not appearing on the OnShelf Items list. SirsiDynix has been made aware of this issue and is looking into it. Your users’ holds will not be lost during this period.…

SEO staff unavailable on December 25th and January 1st

SEO Service Center staff, will be unavailable on Friday, December 25, 2020 in observance of Christmas Day and on Friday, January 1, 2021 in observance of New Year’s Day. The system will be available for normal use. If you should experience trouble accessing the system, please call SEO and dial extension 4 anytime during the message…

SEO Closure for Thursday November 26, 2020 – Thanksgiving

SEO Service Center staff, will be unavailable Thursday, November 26, 2020 in observance of Thanksgiving. The system will be available for normal use. If you should experience trouble accessing the system, please call SEO and dial extension 4 anytime during the message to speak to our on-call manager. For non-emergency inquiries, you may create a ticket…

SEO Closure for Wednesday November 11, 2020 – Veterans Day

SEO Service Center staff, will be unavailable Wednesday, November 11, 2020 in observance of Veterans Day. The system will be available for normal use. If you should experience trouble accessing the system, please call SEO and dial extension 4 anytime during the message to speak to our on-call manager. For non-emergency inquiries, you may create a…

SEO Consortium Delivery Updates

SEO is pleased to announce new service points and two new libraries. Updated delivery documentation can be downloaded on the Support Website. New Service Points Guernsey County District Public Library has added a pickup point for their Outreach Program: Guernsey County Outreach – GCO. All items for GCO will be sent to GCT (Crossroads Branch…