UPDATE: Consortium Holds Resuming

Good afternoon, It is with my sincerest apologies that due to unforeseen circumstances, we will need to push back resuming the consortium until a later date. The plan right now is to open holds on the morning of Friday, April 29 with the first batch of items being picked up by Priority Dispatch on Monday,…

Consortium Holds Resuming

Hello, all. Today the SEO team will be working on re-opening holds for the SEO Library Consortium. By the end of the day, you will see SYSTEM range holds on the OnShelf Wizard report, and all cooperative hold groups will be reverted to your location’s original group. Today, the OnShelf Wizard will continue to be…

April Open Office Hours

Hello, SEO Members! The SEO Team is very happy to continue our monthly office hours with the Library Management Software (LMS) team. Learn more about BLUECloud Analytics, Cataloging, and Circulation during the SEO LMS team open office hours. Come with any questions you may have and to learn about specific tasks each month. Mark your…

WorkFlows Indexing, Hat Wrapper, Record Locked Errors

Greetings SEO Members, We are currently experiencing an indexing problem in Symphony WorkFlows where certain titles cannot be accessed, checked out, and/or searched.  You may receive such errors as Hat wrapper error Heading keys need to be indexed first Bibliographic record is locked for text update Duplicate entries Inaccurate Item Group Editor results SirsiDynix is…

Reminder – Holds Change on February 28, 2022

Greetings, As of February 28, 2022, new holds placed in the SEO system will only be filled at the library group range. By default, the library group consists of the main library and any branches. However, if you are forming a cooperative with other libraries, SEO can create expanded hold groups for your library. Please…

Reminder – Monthly Open Office Hours Begins Thursday!

Hello, SEO Members! The SEO Team is very happy to announce our new monthly office hours with the Library Management Software (LMS) team. Learn more about BLUECloud Analytics, Cataloging, and Circulation during the SEO LMS team open office hours. Come with any questions you may have and to learn about specific tasks each month. Mark…

Enhanced Hold Notices Coming on February 7!

Hello, everyone. The SEO Team is pleased to announce that we will be implementing new e-mail hold notices powered by PatronPoint on Monday, February 7. Benefits & Features: Branded with your library logo Cover images Link to My Account Pickup by date listed for each item New SMS verbiage: Hi <name>. You have item(s) to…

Two New Service Points

Good afternoon, everyone. SEO is pleased to announce two new service points. Updated delivery documentation can be viewed on the SEO Library Systems Codes and Shipping Information page. Sugarcreek Riesbeck’s Lockers. Library code: TCL01.All materials for TCL01 should be sent to TCO (Tuscarawas County Public Library). Defiance Public Library 24/7 Pickup Lockers. Library code: DPL24.All…