Symphony Upgrade Complete – HotKey Update

Good Morning all. We’ve had a few reports of the HotKey program not working after the upgrade.  We have found that restarting WorkFlows and logging back in should resolve the HotKey issue. We appreciate everyone’s patience and cooperation during this upgrade. Best regards,

Symphony Upgrade Complete

Good Morning SEO Members, The upgrade has completed successfully.  If you’ve already upgrade over the weekend, you can now login to WorkFlows.  If you have not upgraded yet, please follow the upgrade procedure detailed in the following solution article: Please Note: As a result of the upgrade, the Manage Hold Shelf wizard is showing active…

ILL Check Out and Send Procedure

Hello everyone, I wanted to share the procedure for Inter Library Loan items that need to be sent to libraries that are NOT part of the SEO Consortium. Items requested by NON-Consortium libraries need to be checked out to the borrowing library BEFORE you send the item. Some examples are the Archbold Community Library, Athens…

Label Change and Correction

The Adams County Library System will now have all of their items shipped to the Peebles (ACP) location at 157 High Street in Peebles Ohio. The Adams County Locations that will be shipped to ACP are: ACM: Manchester Branch Library ACN: North Adams Branch Library ACO: Adams County Outreach ACW: West Union Branch Library Also,…

Updated Location Names for Licking County Library Locations

Good afternoon, everyone. The Licking County Library has updated location names. The new names are: LBR: LCL 24-Hour Kiosk COTC Pataskala Campus LLP: LCL 24-Hour Kiosk Legacy Park Hanover LBO: LCL Bookmobile LUT: LCL Utica Hervey Memorial LMI: LCL West Newark Emerson R Miller LMD: LCL West Newark Emerson R Miller DriveUp LMB: LCL Johnstown…