UPDATE: Rodman Public Library
Hi everyone, We wanted to provide an update that the Rodman System (ROD, ROB, ROK) collection is now open to fill consortia holds. Regards, John
Message to SEO libraries that applied for the COBAA grant to please contact the LSTA department via LSTA@library.ohio.gov to confirm receipt of their application.
The following message is sent on behalf of the Associate State Librarian for Library Development, Evan Struble: As you may have been aware, a recent email outage for ionos.com customers impacted @seolibraries.org and other libraries when communicating directly with the State Library. This outage occurred during the open application period for the Celebrating Ohio’s Book Awards and Authors (COBAA) grant, an LSTA grant…
Email Issue for @seolibraries.org account holders
This message is for those who use the SEO provided email at @seolibraries.org. Members with an email accounts at @seolibraries.org are currently unable to send email to the @library.ohio.gov domain. This means: anyone sending an email from the @seolibraries.org account to staff at SEO will get a bounced message stating that the email is undeliverable.…
UPDATE: Louisville Public Library and Rodman Public Library
Hi everyone, We wanted to provide an update that the Louisville Public Library (LSV) collection is now open to fill consortia holds. The Rodman System (ROD, ROB, ROK) is finishing up a few projects and should be available soon. Stay tuned for a future update. Regards, John
Deduplication Process Is Finished
Hello everyone, The deduplication process is finished. Regular cataloging processes can be resumed. SEO has loaded the CatExpress records and will begin processing discard reports beginning tonight. SirsiDynix found 4,496 exact matches and these titles have been merged. They have also provided SEO with a list of potential matches that staff will be reviewing and…
Issue with New Holds
Good morning, everyone. SEO has been notified that there is an issue with new holds. When holds are placed through WorkFlows or Enterprise, they are not appearing on the OnShelf Items list. SirsiDynix has been made aware of this issue and is looking into it. Your users’ holds will not be lost during this period.…
Information Change for removing blocks on SMS TEXT messages
Oplin recently made a change to the way patrons remove a block from their SMS TEXT messages Previous instruction were to (Have the patron text “HELP” to 877-675-4632 to remove a block) That has been changed To remove a block now: Have the patron text UNSTOP to 877-675-4632 to remove a block on SMS TEXT…
SEO staff unavailable on December 25th and January 1st
SEO Service Center staff, will be unavailable on Friday, December 25, 2020 in observance of Christmas Day and on Friday, January 1, 2021 in observance of New Year’s Day. The system will be available for normal use. If you should experience trouble accessing the system, please call SEO and dial extension 4 anytime during the message…
SEO Closure for Thursday November 26, 2020 – Thanksgiving
SEO Service Center staff, will be unavailable Thursday, November 26, 2020 in observance of Thanksgiving. The system will be available for normal use. If you should experience trouble accessing the system, please call SEO and dial extension 4 anytime during the message to speak to our on-call manager. For non-emergency inquiries, you may create a ticket…