Holds Update

Good morning, everyone. This morning the last batch of holds were converted from the GROUP to SYSTEM range. Holds are now functioning as normal. For those of you who are interested in some numbers, since July 20: 226,581 holds were changed from GROUP to SYSTEM range; and 133,468 of those holds ended up on your…

SEO Service Center Phone System Maintenance

Greetings SEO Members, The SEO phone system is getting multiple software & hardware upgrades today.  The phone system may need rebooted several times and as a result your call may be dropped.  We will do our best to minimize any outages.  If you are unable to reach SEO staff and if Symphony Services are offline…

SEO Holds Update

Good afternoon, everyone. SEO had originally planned for holds to resume functioning as normal on Monday, August 10, 2020. Due to the number of pending holds within the consortium, returning holds to the SYSTEM range is taking longer than expected. The new target date is now Friday, August 14. If this date changes again, SEO…

WorkFlows Connection Disruption

Greeting SEO Members, There is a service disruption at the State of Ohio Computer Center (SOCC) where our VPN connection is hosted.  If you are having trouble connecting, please use cloud.backup.seolibraries.org as an emergency WorkFlows connection until this service disruption is resolved.  Simply enter cloud.backup.seolibraries.org in the Host information IP Address field in the WorkFlows…

Request from SEO

SEO would like to make a request of our @seolibraries.org email users; If you have not changed your email password in more than 3 months, NOW would be a good time to change your password. Over the last few months several hack attempts have been sent to email users @seolibraries.org. The membership has been great…

Fake Email Claiming to be from SEO

We have received several reports of email hacking attempts that have been sent out to our @seolibraries.org users. The bogus email claims to have a voice message from SEO that it asks the user to listen to by clicking a link. PLEASE DELETE THE EMAIL. Please DO NOT click on the link “LISTEN NOW”. Most…