Upgrade Instructions: The SEO Team has provided two options for your library to upgrade your staff workstations.
- Some locations may choose to upgrade staff workstations at the close of business on April 9,10, or 11, depending on your library’s hours of operation. This is the preferred method to prevent any possible delays Monday morning. If your location chooses this option, they must not reconnect to the Symphony Server until Monday morning after the upgrade has concluded, or they may downgrade the client software to the previous version
- Some may choose to upgrade Monday morning upon connection to the system. You may experience some delays with the upgrade process depending on how many locations select this option, as the updated client will be installed upon login to Symphony Workflows
Symphony Upgrade Page with FAQ
Services that will be impacted during the upgrade from 12:00 am to 8:00 am:
- BC Mobile (SEO Libraries App)
- Enterprise Holds
- SIP Services (Overdrive – ODL, Lynda.com, Self-check, Hoopla, PC Management, Hold Lockers)
- Symphony Workflows Access
Regards,
Your SEO Team
