Custom Self-Registration Issue

For those libraries who are using the Custom Self-Registration form: There is an issue with the form populating the County, Notify Via, and Library information from WorkFlows which will prevent users from registering. This issue has been logged with SirsiDynix. Once the issue has been resolved, we will notify everyone via the SEO-Updates listserv. Sorry…

Training Tip- Claims Returned

Hi everyone, You know…. You all have that patron that SWEARS they brought back an item.  Your library has probably developed policies addressing such claims. But did you know you can put that item in a Claims Returned status?  Please follow the steps below to place a “Claims Returned” status on the item:  In the Checkout…

New Niche Academy Tutorials

Hello everyone, We have added two new tutorials to our Niche Academy. Your users can now view the following new tutorials:  The Catalog Help tab is in the online catalog. Look for it on the right side of the screen. Open it to find numerous tutorials from Managing Your Account to Placing Holds On Magazines.…