Hello all: As of Monday, the SEO hold e-mail notices have not been displaying the full pickup location name. Instead, the library code is displayed. Patron Point has been notified of this issue and is looking into it. Once the issue is resolved, we will post something to this list serve. The SEO team apologizes…
Symphony Workflows will be unavailable after 5 PM on Sunday evening March 12 for maintenance on our network. The service work should last no more than 2 hours. If you have any concerns or question, please let us know
Greetings, The February SEO Open Office Hour video about Placing Holds: Title, Volume, Copy, and Blanket is now available. It is available on the SEO Staff Tutorials Niche Academy page. Best, The SEO Team
Greetings SEO Members, The Enterprise Catalog is currently down and SirsiDynix is aware of the outage. It will be rebooting soon and should be back online within the next 5-10 minutes. Regards,
Greetings SEO Members, SirsiDynix is investigating an issue with the Atlanta SaaS facility. At this time, it only appears to be affecting the BLUEcloud applications (BCMobile/The SEO Libraries App and BLUEcloud Analytics). Symphony and Enterprise appear to be unaffected at this time. We will continue to monitor SirsiDynixStatus.com(link is external) for any and all updates. We apologize…
Greetings SEO Members, We have received reports that the SEO Libraries mobile app is not properly executing searches or displaying My Account information. Additionally, Click and Collect/Curbside is experiencing difficulty maintaining its connection to the ILS database. In order to address this issue, we have opened a case with SirsiDynix and will provide an update…