Beginning March 7, 2022, holds placed prior to 2/28/2022 will be converted to group range holds* until after the transition to Priority Dispatch. Previously, only new holds were being converted, and older holds remained at the system range*.
The SEO Team took several factors into consideration while making this decision.
- The number of items being received from transit is consistently less than what is being put into transit.
- By limiting only new holds, we hoped to remedy this issue. However, the difference has been minimal.
- There are over 180,000 items in transit which is about three-times higher than the January-June 2021 average.
- Only a small portion of the system range holds (3,500) have been filled since Monday.
Once this change is implemented:
- Items currently in transit for a hold will fill the hold when received.
- OnShelf lists will only show libraries in your hold group*.
- Occasionally, some items may appear that do not belong to your hold group. Please ignore them.
- The OnShelf list will be updated at the top of every hour.
- Staff and patrons can continue placing holds on items not belonging to your hold group.
Group Range Hold: Only items belonging to libraries in a hold group will fill a group range hold.
System Range Hold: Any available item in SEO system can fill a system range hold.
Hold Group: A hold group is typically your library and branches. If you have created a local cooperative during this transition, the cooperative is your hold group.
For those who are interested in viewing transit statistics and numbers, a document is attached.