- Shipping update:
- Beginning July 1, 2020, materials for Byesville Branch Library (GCB) should be shipped to the Crossroads Branch Library (GCT). Please destroy any labels for GCB.
- Delivery documentation has been updated to reflect this change. The documents can be downloaded at: https://support.servingeveryohioan.org/index.php?pid=knowledgebase&cmd=viewentclient&id=295
- Symphony Receipt Printer updated:
The Agency files for the Symphony Receipt Printer include this change. These files are available on our Support Site at the following link:
Manual Agency File Update Method
To update your agencies.xml file; simply overwrite your current file with your desired preference of “with library name” or “without library name”. The path by default is C:\Program Files\Symphony Receipt Printer unless of course, you have the agencies.xml file located in a shared file server location.
Automated Agency File Update Method – optional and preferred
SEO also hosts these files on our web server and we keep them up to date as routes change. This method ensures you have the current agency file gives you one less thing to worry about. Here are the paths for these two files if you want to use this hosted method:
Agency File With Library Name
Agency File Without Library Name
This URL/path would simply be copy/pasted into the Agencies File: path of the Settings Utility as shown below:
Save this configuration and then right-click on the Symphony Receipt Printer icon in the system tray and reload the configuration.
Please open a support ticket if you encounter any issues with getting your Agencies file updated/reloaded.