Good Wednesday Morning, Please review the attached document. http://lists.oplin.org/pipermail/seo-updates/attachments/20200115/b840de68/attachment.pdf When a payment is received from a non-member library, for lost items billed to their account, the attached document explains how to apply those payments to non-member library accounts. Once payment is applied, the lost item needs to be removed from the system. This document also provides instructions on how to delete the lost, paid for, items. Make sure that all staff who apply payments familiarize themselves with these procedures. Please contact SEO if you have any questions about this process. Thank you, Janice
