Hello all –
Beginning October 26, 2022, SEO will begin using the Patron Point service to send Courtesy & Autorenewal notices. Like hold and overdue notices, the notices will be branded with your library logo and have links to your webpage and My Account.
Sample courtesy notice e-mail: https://seooh.patronpoint.com/email/view/633ac4aa1fdcd982011101
Courtesy notice SMS: ***<first name>, you have library items due soon at <library name>. View your account at seolib.cc/<library code>***
Sample autorenewal notice: https://seooh.patronpoint.com/email/view/63454e0a8e97e692079383
Autorenewal SMS: ***<first name>, you have library items that renewed automatically. View your account at seolib.cc/<library code>***
In the past, these notices were sent to any library user with an e-mail on file regardless of notification preference. With the move to Patron Point, only library users with EMAIL, SMS, or SMS_EMAIL notification preference will receive these notices.