Request from SEO

SEO would like to make a request of our @seolibraries.org email users; If you have not changed your email password in more than 3 months, NOW would be a good time to change your password. Over the last few months several hack attempts have been sent to email users @seolibraries.org. The membership has been great…

OnShelf Items List Reminder

Hi everyone, We hope you are all staying safe and well. For staff working in libraries now, please read the reminder below concerning the Onshelf Items List. Reminder: Because of COVID-19, delivery shutdown, and library closings, SEO has modified the Onshelf Items List to only show your items available for your patrons. HOWEVER, the reports…

SEO Holiday Closure for Monday May 25th

SEO Service Center staff, will be unavailable Monday, May 25, 2020 in observance of Memorial Day. The system will be available for normal use. If you should experience trouble accessing the system, please call SEO and dial extension 4 anytime during the message to speak to our on-call manager. For non-emergency inquiries, you may create…

Enterprise is DOWN

Greetings SEO Members, The Enterprise Catalog is currently down and SirsiDynix has been notified of the outage. We will update everyone via the listserv once service has been restored. The status of all our Symphony Services can be found on our status webpage provided by Uptime Robot: https://servingeveryohioan.org/status/ Regards, Michael Postlethwait

OnShelf List Holds Update

Hello everyone, The SEO staff is continuing to make alterations to the holds lists, so the OnShelf Items list will only display holds for your locations. There are still some instances where some holds will be displayed that are not for pickup at your library. * Copy specific holds * There is no way to…

Fake Email Claiming to be from SEO

We have received several reports of email hacking attempts that have been sent out to our @seolibraries.org users. The bogus email claims to have a voice message from SEO that it asks the user to listen to by clicking a link. PLEASE DELETE THE EMAIL. Please DO NOT click on the link “LISTEN NOW”. Most…