Good afternoon. Here is the link to August’s Open Office Hour discussion about BLUEcloud Analytics: https://my.nicheacademy.com/seo/course/52191 Question: Q: Are BLUEcloud Analytic Reports as accurate as Item Group Editor? A: The answer is mixed. Item Group Editor uses live data. The data from BLUEcloud Analytics is extracted every night, so it is not 100%…
Hi, all. Please excuse multiple postings. The die cut collection is available to any Ohio library using Priority Dispatch. If your library is not an SEO Member and does not have an institution card, please contact the SEO Service Center at 1-877-552-4262 or support@servingeveryohioan.org to get a card. New Die Cut Patterns The full SEO…
Hello, everyone. The SEO Team is pleased to announce the addition of User Alerts in WorkFlows beginning today, August 10, 2022. A new field has been added to the Extended Info tab in the Modify User wizard called ALERT. This field allows staff to create a note on the user account that will display as…
Connection issues with IONOS email @seolibraries.org? IONOS has upgraded its security to require all email software to use TLS version 1.2 or higher Users accessing email with a browser (Chrome – Firefox – Opera -Edge) will have no problem reading and sending email This change will affect those using the software programs such as Outlook,…
Good afternoon, It is with my sincerest apologies that due to unforeseen circumstances, we will need to push back resuming the consortium until a later date. The plan right now is to open holds on the morning of Friday, April 29 with the first batch of items being picked up by Priority Dispatch on Monday,…
Hello, all. Today the SEO team will be working on re-opening holds for the SEO Library Consortium. By the end of the day, you will see SYSTEM range holds on the OnShelf Wizard report, and all cooperative hold groups will be reverted to your location’s original group. Today, the OnShelf Wizard will continue to be…
Hello, SEO Members! The SEO Team is very happy to continue our monthly office hours with the Library Management Software (LMS) team. Learn more about BLUECloud Analytics, Cataloging, and Circulation during the SEO LMS team open office hours. Come with any questions you may have and to learn about specific tasks each month. Mark your…
Greetings SEO Members, We are currently experiencing an indexing problem in Symphony WorkFlows where certain titles cannot be accessed, checked out, and/or searched. You may receive such errors as Hat wrapper error Heading keys need to be indexed first Bibliographic record is locked for text update Duplicate entries Inaccurate Item Group Editor results SirsiDynix is…